BMJ 2008;336:142-145 (19 January), doi:10.1136/bmj.39401.699063.BE (published 4 December 2007)
Dawn Carnes, research fellow1, Yasir Anwer, MSc student1, Martin Underwood, professor of general practice1, Geoff Harding, senior research fellow2, Suzanne Parsons, research fellow1, on behalf of the TOIB study team
1 Centre for Health Sciences, Barts and The London, Queen Mary University of London, London E1 2AT, 2 Peninsula College of Medicine and Dentistry (Primary Care), Royal Cornwall Hospital, Truro TR1 3LJ
Correspondence to: M Underwood m.underwood{at}warwick.ac.uk
Design Qualitative interview study nested within a randomised controlled trial and a patient preference study that compared advice to use oral or topical non-steroidal anti-inflammatory drugs (NSAIDs) for knee pain in older people.
Setting 11 general practices.
Participants
30 people aged
50 with knee pain.
Results Participants? decision making was influenced by their perceptions of the associated risk of adverse effects, presence of other illness, nature of their pain, advice received, and practicality. Although participants? understanding of how the medications worked was sometimes poor their decision making about the use of NSAIDs seemed logical and appropriate. Participants? model for treatment was to use topical NSAIDs for mild, local, and transient pain and oral NSAIDs for moderate to severe, generalised, and constant pain (in the absence of other more serious illness or risk of adverse effects). Participants showed marked tolerance and normalisation of adverse effects.
Conclusion Participants had clear ideas about the appropriate use of oral and topical NSAIDs. Taking such views into account when prescribing may improve adherence, judgment of efficacy, and the doctor-patient relationship. Tolerance and normalisation of adverse effects in these patients indicate that closer monitoring of older people who use NSAIDs might be needed.
A model of shared decision making that takes into account both patients? and clinicians? beliefs about clinical benefits, adverse effects, preferences, and costs of NSAIDs might improve care and patients? adherence to prescribed treatment regimens.4 5 Understanding how patients? beliefs determine their preferences for treatment might improve the quality of this shared decision making process and the success of treatment.6 For example, factors influencing treatment choices by patients with arthritis include relief of symptoms, the occurrence of adverse effects, and the availability of alternative treatments.78910 The reasons and rationales for these preferences are complex. Patients? understanding and knowledge is built up from various sources, including experience, advice from doctors, and "folk models of illness."111213 Preference for treatment and evaluation of risk might also be influenced by the condition for which the drug is being administered and the perceived level of severity.4 These preferences might have affected the choices the participants made about joining the study and which treatment to use and the perceived effectiveness of treatment and toxicity of drugs.141516 To help set the results of that study in context we conducted a nested qualitative study to examine what influenced the decisions of participants about taking part in the study and their use of topical or oral ibuprofen for their knee pain.
Rationale behind the decisions
We explored the rationale behind patients? decisions to take part in
the preference study or the randomised trial and, for those in the
preference study, their decisions to choose topical or oral
medication. We conducted telephone interviews with a purposive sample
of participants according to which study they had joined and their
choice or allocation of treatment. These interviews lasted about 45
minutes.
Patients? experiences of and
beliefs about adverse effects
We interviewed a
second purposive sample according to the participants? choice of
treatment or allocated treatment in the trial and whether it had had
an adverse effect.3 These interviews took place in the
participants? home or at their general practice; they lasted about
one hour.
All interviews were conducted after the end of quantitative data collection. We selected two different samples of participants because we expected different themes to arise from interviews about treatment choices and from interviews focused on adverse effects. As initial analysis of the two groups of interviews generated similar themes, we aggregated information from both groups for this analysis.
Participants
In an initial pilot study we interviewed eight participants from one
general practice. The data from these interviews informed the
selection criteria for the purposive sample and the topic guide but
were not used in the main analysis. In both studies we made a
purposive selection according to age, sex, and general practice. All
interviews took place after participants had finished the
quantitative study.
Interview process
We developed topic guides from reference to the literature,
brainstorming within the research team, and data arising from some
exploratory interviews that we conducted in one of our pilot
practices (box). DC (an osteopath and health services researcher)
undertook the preference interviews and YA (a doctor) undertook the
interviews on adverse effects. All the interviews were tape recorded,
anonymised, and transcribed.
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Data analysis
We used the "framework" approach to analyse the interview data.17
This involved the researchers familiarising themselves with the
content of the interview transcripts and then developing a thematic
framework by mapping ideas and opinions articulated in the
transcripts and conflating these into sub-themes and themes. The
framework was applied to the data by coding each section of text to
each idea or sub-theme and grouping them into themes. Interview data
from each theme and sub-theme was summarised in charts. One chart was
developed for each major
theme. These charts provided an analytical tool from which emergent
concepts could be identified.
DC, YA, and SP undertook the interview coding; DC carried out the primary analysis of the preference interviews and YA and SP that of the adverse effects interviews. SP and GH triangulated the analysis of the preference interviews, and DC and GH triangulated the analysis of the adverse effects interviews. They did this by examining whether the lead researchers? interpretations of the data were plausible and by offering competing interpretations where appropriate. An additional third party arbitration stage was available (with MU) should there have been any contentious issues, but this was not required.
We grouped the 14 sub-themes into five
themes: the nature of pain, mechanism of action and resulting
effectiveness of medications, risk assessment of adverse effects,
practicality of use, and advice and information about NSAIDs (table)
.
Nature of pain
Preference was strongly influenced by whether patients? pain was
constant or transient. Constant pain was believed to be caused by
structural, irreversible damage to bones and cartilage and was
therefore considered to require stronger medication such as oral
NSAIDs (table).
Transient pain was believed to be caused by
weakness in the knee and personal responsibility for pain?for
example, from overuse. Those with transient pain considered their
pain less degenerative and thought that topical preparations were
preferable.
Mechanism of action and resulting
effectiveness of treatment
Topical
preparations were considered to have a localised rather than a
generalised effect (table).
Participants thought the preparation went through
the skin to alleviate pain only in the place where it was applied.
The overriding beliefs were that topical preparations would not
affect the rest of the body and would take effect more quickly.
Participants had clear beliefs about how topical preparations worked,
which were enhanced by the visual feedback of the topical preparation
disappearing into the skin. They believed that the faster the
preparation disappeared, the more effective it was. Topical
preparations were assumed to have a lower dose of the active
ingredient because it did not have to be "shared" with the rest of
the body, and for this reason topical preparations were considered
less toxic. This appealed to patients with digestive and other
systemic problems and therefore informed their preferences.
Oral preparations were thought to have a general rather than a local effect. Participants were less confident about understanding the mechanism of action of the tablets as they did not have the visual feedback of a topical preparation disappearing into the affected area. The active ingredients of the tablets were thought to travel through the whole body before reaching the knees and therefore oral preparations took longer to take effect than topical ones. Oral preparations were seen as toxic to everywhere but the knees. There was a contradictory belief that, although the oral drug was considered less powerful because of dilution, by the time it got to the knees it was still more powerful than the topical preparations. Those with multiple sites of pain were happier to take oral preparations because the drug might help other areas while it circulated around the body. Conversely, there was a perception that medication taken for a specific problem had a specific effect?for example, take one tablet for the knee and another for the neck.
Neither route of administration was
expected to be a cure. On the whole, topical preparations were
considered effective in the short term for mild to moderate knee pain
and oral preparations in the medium to long term for severe knee pain
(fig 1)
. The exception was the presence of additional
illness. Participants then worried about the number of drugs taken
and the interaction between them.
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Risk assessment of adverse
effects
If participants believed that their
treatment was of benefit to them they were willing to tolerate some
adverse effects, such as a rash, fatigue, change in bowel habits, and
an occasional upset stomach (table).
Nearly all those interviewed were sceptical about
whether it was possible to experience adverse effects from topical
preparations. Participants believed that only preparations that
worked internally could have adverse effects on the rest their body.
Topical preparations were viewed as safe because they did not enter
the blood system in the same way as tablets and they worked only on
the part of the body that was in pain. Oral preparations, however,
were considered to be harmful to those parts of the body that were
not in pain and in need of treatment. Participants therefore believed
that taking oral medication was a higher risk option than using a
topical preparation.
Mild risks were seen as tolerable and acceptable adverse effects. They included things like a rash, an "acidic stomach," or a mild change in bowel habits?for example, diarrhoea once a week. Participants would not tolerate adverse effects if they were continuous and unmanageable; these included things like swelling, headache, dizziness, or visual problems.
Because they were part of a trial and appreciated that every result was important, our participants may have been more willing to tolerate adverse effects even if the effect of the drug was limited. They also tended to "normalise" symptoms by perceiving them as a consequence of "old age," even though these symptoms could be indicators of intolerance to NSAID. Participants did not necessarily communicate these symptoms to their general practitioner. They reported that they would be willing to take additional medication to combat any adverse effects resulting from the NSAIDs, especially if their general practitioner suggested it, they considered it to be a good idea, they were desperate, and the drug helped with their pain.
Practicality of use
The practicality of taking the drug was a consideration for those in
the preference study. Some wanted a "quick fix" and others did not
want to deal with the time and "mess" of the topical preparations
(table).
Those who perceived the medication regimen as
contrary to their lifestyle generally viewed their medication less
positively and as having less effect on their pain.
Advice and information about
NSAIDs
Advice and "information" about drugs
informed preference. This was obtained through consultations and from
those with medical knowledge, narratives from others, advertisements,
and promotional literature and articles seen in magazines and
newspapers (table).
The validity and accuracy of information,
regardless of source, was rarely questioned. Those with poor
understanding of the drug or who did not feel able to make the
decision left the responsibility of decision making to their general
practitioner, who was assumed to "know best." Patients generally
trusted the advice of their general practitioner implicitly; this had
the effect of increasing how much they would tolerate adverse
effects. We found that participants? comprehension depended on
the use of lay terminology and effective face-to-face communication.
Few participants remembered the content of written instructions
and many actively avoided reading about adverse effects for
fear of experiencing them through the power of suggestion. Participants
also believed that because they were in a study they would be well
looked after and monitored and nothing too untoward would happen
because of the increased surveillance.
Those who had a strong preference, but were unsure why, validated their choice as a trade-off between adverse effects, pain relief, and improved function or, in the case of topical medication, a lower risk of adverse effects.
Figure 2
shows the main factors that influenced people?s
choices about NSAID medication. The diagram shows that factors
influencing decision making towards oral preparations were based
on perceived severity of their condition and pain elsewhere.
Anecdotes, previous experience, and medical advice influenced
all participants. Those choosing topical preparations were primarily
influenced by their use of other drugs and experience of adverse
effects. They tended to have pain that was transient, whereas
pain in those choosing oral treatment tended to be constant
(see fig 1).
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Participants? lack of
understanding and knowledge
Patients?
understanding about pain and the mode of action of treatment was
generally limited. Although we thought we had presented adequate
information about the study, participants
were still unclear about it and about the drugs used.6
18 19 This has implications for preference studies: if
patients? understanding is limited, the ability of patients and study
participants to make informed decisions about use of medication and
participation in a study is questionable.
Trust and the research process
Like others who have studied older people, we found that they were
relatively trusting and accepting of their general practitioners?
advice and decisions about their health care.20 In our study,
the advice of general practitioners played an important role in the
type of medication used. We also found a high level of trust in both
the general practitioner and the trial process. In addition,
participants tended to normalise general malaise, aches, and lack of
wellbeing as a result of "being old" rather than as a consequence of
the treatment prescribed. This, coupled with poor understanding of
important adverse effects, could lead to an increase in serious
adverse effects and unplanned hospital admissions if patients do not
recognise minor adverse effects as such. In older people this is
compounded by the increased prevalence of comorbidities and the high
proportion taking multiple medications.21 Complex drug
treatment regimens are thought to affect adherence and to contribute
to confusion about the drug to which a particular adverse effect is
attributable.22 Our results add to a growing body of
research that indicates a need to monitor elderly patients closely to
ensure that reported "normalised" and "accommodated for" adverse
effects are really minor.23 Older patients who are using
NSAIDs should be encouraged to communicate symptoms to their doctor;
and closer monitoring for adverse effects may be needed for this.9
Perception of risk from NSAIDs
An expert panel has defined a set of adverse indications strong
enough to advise the cessation of NSAID use.3 These were mainly
clinical markers such as changes in concentrations of haemoglobin,
ferritin, or creatinine, lung function, blood pressure, and
indigestion. Our study participants reported indigestion, fatigue,
and breathlessness but did not necessarily associate them with NSAID
use. There seem to be differences between perceptions of
practitioners and patients of adverse effects of oral NSAIDs.4 10
24 The risk of adverse effects influences choice; patients
may often opt for less effective treatments first to avoid the
toxicity of other more effective medication, which has implications
for how their use and adverse effects are monitored.5
Education
In common with previous researchers we found that increasing
patients? knowledge through education about the causes of knee pain,
mode of action of treatment, and adverse effects improves both
adherence and informed choice.18
25
Strengths and limitations
Our sample was selected on the basis of the study they participated
in and, for some, the presence of adverse effects. They were all
English speaking and predominantly white British. Interviews were
conducted both face-to-face and by telephone and covered different
topics. We would have preferred to conduct all our interviews
face-to-face but, because this was a nationwide study and researchers
did not have enough time to travel, we included participants from
seven practices in telephone interviews and from four practices in
face-to-face interviews. Both approaches produced a large amount and
range of quality data, but we have to recognise that this research is
based on a fairly healthy pre-screened population of older people
with knee pain. However, the trial they participated in was a
pragmatic one and the issues raised are congruent with those found in
some other studies on this topic.24 26 But
because of the particular nature and characteristics pertinent to
older people and patients with chronic pain the results presented may
not be generalisable to other drugs or different age groups.
Conclusion
Patients? decisions about topical or oral treatment for their knee
pain were logical and based on the nature of pain, risk of adverse
effects, advice, and practicalities. An acceptable lay model for the
use of NSAIDs for knee pain is that topical preparations are used for
mild, localised, and transient knee pain and oral preparations for
more severe, generalised, constant knee pain in the absence of other
illness or risk of adverse effects. There is, however, a need to
ensure that communication through medical consultations allows
practitioners to listen to their patients? needs and to monitor them
appropriately for adverse effects. Shared decision making is
preferable to encourage adherence to the treatment process and
positive perception of the drug used. Because of the equivalence of
topical and oral NSAIDs for knee pain, practitioners need to advise
the use of preparations that are practical, appropriate, and
acceptable to the patient.
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Contributors: DC conducted the qualitative preference data collection, led the analysis for this study element, contributed to the analysis of the adverse effects data, cowrote the first draft, and contributed to successive drafts. YA conducted the adverse effects interviews, participated in the analysis and interpretation of the qualitative adverse events study, and contributed to successive drafts of this paper. GH was one of the original applicants, designed and conducted the pilot qualitative study, was involved in the analysis of both the preference and adverse effects data, and contributed to successive drafts of this paper. MU was the principal investigator, was primarily responsible for the original grant application, took part in the design of the qualitative study, led the overall study team, and contributed to the interpretation of the data and to successive drafts of this paper. SP was one of the original applicants for the study, designed the qualitative study, contributed to the analysis of the preference data collection, led the analysis of the adverse effects data, and led the production of the first draft of this paper and contributed to successive drafts. SP is guarantor.
Funding: This study was commissioned by the NHS Health Technology Assessment Programme, project reference 01/09/02. Goldshield Pharmaceuticals supplied the starter packs of topical ibuprofen.
Competing interests: MU has received speaker fees from Pfizer, the manufacturers of celecoxib.
Ethical approval: Northern and Yorkshire multicentre research ethics committee (MREC 2/3/1).
Provenance and peer review: Not commissioned; externally peer reviewed.